High quality, reliable monitoring, at an affordable price

Annual renewals receive 1 month for free!



Pingdom offers everything needed to run an online business at scale. Need guidance with account setup? Consult a Product Specialist – our team is here to help.

Frequently Asked Questions

What is a Check?

A check is what we call the thing that monitors your website, application or IP address. It can test the availability of your service in different ways. 1 check can monitor 1 URL or IP address, 24/7, 365 days of the year at one minute intervals.

Can I change plans for an existing account?

Yes. You can easily change plans yourself inside our control panel at any time.

How does the 14-day free trial work?

If you cancel your Pingdom subscription within 14-days of signing up you will not be charged anything. It’s completely free. If you want to keep using the account, you don’t need to do anything and you will be billed for the following subscription period after the first 14-days have passed. You can cancel your account at any time after that but you are responsible for any charges that have occurred before you cancelled the subscription.

What types of payment do you accept?

Pingdom accepts credit card payments (Visa, Mastercard, American Express). Invoice payment available for Professional and Enterprise plans.

Do I get a 14-day free trial if I upgrade an existing account?

If you upgrade from an existing account you are not eligible for the 14-day free trial. The 14-day free trial only applies when you sign up for a new paid account.

How do discounts work?

*All discounts are applied at checkout and to the first invoice only.

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Start 14-day free trial Get started in minutes and you can cancel at any time.